General Manager

WHO WE ARE:
Millersberg Construction is a family-owned business that takes pride in delivering quality commercial and residential roofing, storm damage restoration, and exterior remodeling services—along with a level of customer service that is getting harder to find these days! Some local roofing companies do whatever it takes to make the sale, but we instead take the time to educate our customers, so they can make the decisions that are truly best for them.

SUMMARY: 

Directs and oversees all departments such as operations, sales, production, and support staff. division of the organization. Aids Owner/Operator in formulating and administering the organizational policies by performing the following duties personally or through subordinate managers.

 
DUTIES AND RESPONSIBILITIES:
- Participates in formulating and administering the organization’s policies and developing long-range goals and objectives.
- Directs and coordinates activities of the department(s) or division for which they are responsible for further attainment of goals and objectives.
- Reviews the analyses of sales and operational activities, expenditures/costs vs. forecast data to determine department or division progress toward stated goals and objectives.
- Develops and implements strategic plans to accommodate goals.
- Directs staffing, training, and performance evaluations to ensure that all departments or the division they are responsible for, meets or exceed its goals.
- Represents Company at community and business functions
- Meets with key clients, assisting Account Executives in maintaining relationships and negotiating and closing deals.
- Meets sales goals and controls expenditures of their department(s) or division to conform to budgetary requirements.
- Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
- Performs other related duties as assigned by management.
- Manages elevated issues that may arise with customers an or staff.

 
SUPERVISORY RESPONSIBILITIES:
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 
QUALIFICATIONS:
- Four to six years related experience or equivalent
- Demonstrated proficiency in supervising and motivating subordinates
- Commitment to excellence and high standards
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Proven leadership and business acumen skills
- Good judgment with the ability to make timely and sound decisions
- Ability to direct and recommend cost-effective creative solutions
- Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups

 
COMPETENCIES:
Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Leadership: Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Managing People: Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinate activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

Quality Management: Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness: Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation: Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- frequently required to stand
- Frequently required to walk
- Frequently required to sit
- Frequently required to utilize hand and finger dexterity
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- Frequently required to talk or hear
- Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Frequently required to lift/push/carry items up to 25 pounds
- Occasionally exposure to wet and/or humid conditions (non-weather)
- Occasionally work near moving mechanical parts
- Occasionally work in high, precarious places
- Frequently exposure to outside weather conditions

Benefits

• Health insurance
• 401(k) retirement plan with 4% match
• PTO
• Company truck with a gas card
• Company iPhone
• Regular company outings
• Perks such as tickets to MN Wild, MN Twins, Concerts
• More!

Incentives

• Bonus Opportunity

Salary (in USD)

$150000 to 200000 Per Year